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Performance, reliability drive US service provider satisfaction

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Scores for network performance and reliability have improved, the number of U.S. households connected to digital service has grown and satisfaction has increased across wireline offerings, according to three new US wireline studies: the J.D. Power 2015 U.S. Residential Television Service Provider Satisfaction Study; the J.D. Power 2015 U.S. Residential Internet Service Provider Satisfaction Study; […]

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